It also gets a portion of its funding by charging fees to the industries that it regulates. Firstly, of course, they're watching out for you behind the scenes, as it were, making sure that companies are treating all consumers fairly. However, they also offer consumer advice about all kinds of things, from which mobile service will give you the best reception, to how to protect yourself from nuisance calls.
Since OFCOM is a government body and is not attached to any one mobile operator, you can be assured that any advice you receive is objective. Whether that's because you think your operator is treating you unfairly, whether you get no reception with an operator in your area, or perhaps because you may have fallen for a mobile scam of some kind.
It's important that you report such things to OFCOM, even though they may not be in a position to help you personally as well, of course as contacting an Ombudsman, lawyer, and the mobile operator themselves. Contact options are:. If you'd like to stay on top of all the latest mobile industry happenings when it comes to regulation and potential problems, as well as getting objective advice from OFCOM, then you can subscribe to the OFCOM newsletter , or simply check their News and Updates page.
Sandra writes on smartphone security, fraud and other online scams at TigerMobiles. She has a particular interest in smartphone safety for children with most of her time spent reviewing mobile phone security related issues and how they can be prevented from happening in the first place. Compare Deals. OFCOM's main areas of concern are: Ensuring that there are a range of communication services available in the UK Ensuring a range of TV and radio programmes are broadcast, appealing to as many people as possible Ensuring that TV and radio services are provided by a range of organisations Ensuring that viewers and listeners are protected from offensive or harmful broadcasts Ensuring that video on demand services don't broadcast harmful content Ensuring that people are treated fairly in radio and TV programming and do not have their privacy invaded Ensuring there is a universal postal service in the UK that operates 6 days a week and has standardised prices, deliveries and collections across the country Ensuring the radio airwaves which includes those used by actual radio as well as those used by mobile operators and even taxi companies are used effectively However, OFCOM also offers advice for consumers and collect data.
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